Handmade Hourglass | Jade Green Hightide

Professional packing and fast shipping

We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will wrap your goods in accordance with our exact and precise specifications. Your items will go through an extensive inspection and be properly packaged prior to being shipped. We deliver to hundreds of thousands of customers each day across various countries. This shows our commitment to becoming the largest online retailer in the world. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders containing more than one item will be assigned a separate processing time for each item.

We will thoroughly inspect all items ordered before shipping. Today, most orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

Stock is dynamic. It is not managed entirely by us, as we're involved with several entities, including the factory and the storage. The stock can change at any time. It is possible that you will not receive your purchase after it has been placed.

Our policy is valid for 30 days. If 30 days have passed in the past since you purchased however, we're unable to give an exchange or refund.

The item should not be in use and must be in the original packaging. The item should be in its original packaging.